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Automatic reminder emails
I would like to be able to have an automatic email sent to the speaker of a conference, 2 weeks prior to the conference and then 1 week prior to the conference with possibly some type of acknowledgement that the email was received and/or read? E.G. Remind Joe Schmo on 5/10 and then again on 5/17 that he has a noon lecture…
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Row Update vs. Added Alerts
I specifically set up an alert rule to notify me when rows are updated in a sheet and intentionally left added unchecked, but Smartsheet treats adding a row as an update and sends me notifications every time a row is added. Please correct this issue.
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Changing Email Addresses
Hello, My colleague created an account for me while trying out smartsheet. We've since started a full implementation of smartsheet and I need to pull my old e-mail address over. Problem is that smartsheet is telling me that the e-mail address I want is in use by another account (even though I've deleted the account used in…
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Notifications not including attachments or comments
I set up a notification alert to send an update once a column is checked as "done", and was to include all items in that row, including attachments and comments. However, I am not receiving the comments and attachments. Please help.
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Stock sheet automatic email when stock drops below an amount....
Hi everyone, We're putting together a stock sheet and we want to create notifications so that when a figure in a cell drops below a certain amount an email is automatically sent to the relevant people so they know to re-order. Can anyone help please? Many thanks!
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Setting up automatic reminder system
Hello community, I have a tricky question here concerning how to send out a reminder automatically based on the following idea. I have a sheet which lists the status of certain rows. Each row has a column that indicates with Green/Yellow/Red/Gray dots (symbols) - these indicate if an item has been fixed, pending, still…
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Question re: image attachments when using Smartsheet for Outlook Add-in
I use the add-in and whenever i am moving an email to Smartsheet, it automatically selects all images in addition to any PDF or other attachment. My signature line contains 6 images and so every time i add something through the add-in, it tries to pull these same 6 images. I must de-select them each time. So here's the…
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Reminders to Unshared (Outside) People
We have a sheet that has the insurance information for each of our franchises, including renewal date and email address of the Franchisee. We'd love for Smartsheet's alerts to send a reminder to the Franchisee 60 days before renewal, however, I don't want to share the sheet to every Franchisee. Does anyone know of a…
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Automated Email when a condition is met?
Hi guys, I would like to set up some automated emails containing pre-selected cells within a row once a certain condition met, i.e check box checked. Does anyone know how to set this up?
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GMAIL Add-on
I am having trouble with the gmail add-on. It opens and finds the row I want to attach the email to but never makes it to the last step of "apply changes". It has never done this in the 8 months of daily use. Has anyone else have this problem?