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Workflow Error
Hi All Please see the attached screenshot. Whenever i am creating a workflow and placing the [where Created Date is less than] parameter in the Condition, it is displaying the text "invalid date" in the date field that appears just underneath. Please help!
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System Column - Last Modified
Hi everyone! Im having issues with a status column. My goal is to update the status if a job has hit 10 days or more and has not been approved yet. I was going to trigger it by using the (system column) "Last Modified" Here's the problem: If someone only "views" the sheet & doesn't make any updates, every single row in the…
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Re: Task Alerts
I am wanting to use smartsheet alerts to email me each day with tasks that are due and not completed. However they don't always come through each day despite it having the right set up To do this I use a form to add new tasks and then included the following columns in my sheet so; * a date column for when activity is due…
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Limitations free trial users?
Dears, Our customer has a number of unlicensed users which work on Smartsheet. A new employee joined and created a new free trial user account. This user is not able to email comments out of a sheet: "You've exceeded the maximum of 5 recipients at a time for free trial users. Please reduce your list and try again." Any…
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Urgently in need of an response from Smartsheet
I understand this is not a place to deal with indivisual cases, but as I cannot reach anyone in Smartsheet, I've decided to write here. Thought I've been trying to contact Smartsheet since mid-November either through "Contuct us" on the website or directly with a sales representative, I haven't received any response yet.…
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Anybody else having issues with automation?
I have an automation set up where if a checkbox is checked, people shouldn't get an email. But they are getting it regardless. I can send along a screenshot if needed, just wondering if anyone else is suddenly having issues with automation. i don't see anything on here: https://status.smartsheet.com/
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Rostering for Global Customer Support
Hi, I have been asked to create a roster that covers customer support across different time zones and shows who is available (human resources), who is on leave, time, names of the support person and who is on call. Also, includes our contractual obligations with customers in an easy display view to the eye. Do you think…
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Automated Workflows
I have been trying to create an automated workflow that triggers an email to the assigned to person when the Due Date field is not completed. I have tried different intervals, but it still isn't working. I have checked the permission settings and Personal settings. I appreciate any assistance.
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How to send automated birthday emails to employees in our company
Hello Team, I would like to know how to enable or create smartsheet to send automated birthday emails with customised template to employees in my org, on their birthdays. aprriciate for the help
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How to resubscribe on an automated workflow
One of the users mistakenly unsubscribed from the workflow email notification, how can they be subscribed again to this particular workflow?