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Automation is not working as intended
Hello, I am having a problem with my automations. I current have a few automations going on at once but to simply put I need one automation to skip a step if XYZ is applicable. So I have a few columns, a Status column (Dropdown: New, Level 1, Closed), Resolution column (text) and a Assigned to column (Dropdown: Admin 1,…
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View Only Page Needs Browser Window "Find" Functionality
Given I am on a dashboard or sheet as a user with view only access, when I am looking for key words on the page, I want to use the find function on my default browser window. This option is currently unavailable and larger pages of information it is hard to find what I am looking for unless I can look up a specific word on…
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Unable to transfer ownership of specific Smartsheet items
I used to be able to click share for a specific sheet and make someone a owner of a specific document. A few weeks back, the "Make Owner" option stopped showing up. Is there a reason this option was removed and what is the workaround?
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The ability to Copy Cell Values instead of just the formula
This will prevent all sorts of crazy work arounds when all your trying to do is copy a value generated by a formula onto another sheet. EX. Creating a formula to create a value that you want to use to create a reference sheet.
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considering switching from CRM to Smartsheet. What's the best way to ensure a smooth transition
Do we have any standard templates related to CRM in Smartsheet? Appreciate insights and advice from those who have undergone similar transitions or have expertise in utilizing Smartsheet for CRM purposes. Specifically, I'm interested in: Strategies for migrating data from our current CRM system to Smartsheet. Best…
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Is there a way to see if an Automation was completed?
Hello, I am having trouble with an automation not running. It will run sometimes and other times it will not. I basically have it where if text is entered into cell 1 it will change the status cell to closed, once closed it will send an email to a different person letting them know if the ticket is closed. Currently when…
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Zeitachse
Welche gravierenden Vorteile hat die neue Darstellung "Zeitachse" gegenüber der bisherigen Gantt-Ansicht? Ist dies vorrangig eine andere Art der Visualisierung oder gibt es spezielle Funktionen, welche einzig über diese Darstellung ermöglicht werden? Welche Probleme löst diese neue Darstellungsmöglichkeit? Hat jemand…
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ISCRITICAL is FALSE for a PARENT task with CHILD tasks that are on the critical path
I have a project plan where the child tasks are on the critical path with ISCRITICAL = TRUE, but for the parent task, ISCRITICAL = FALSE. Is this expected behavior? Context: It's a waterfall project. Only the child tasks have predecessors and successors so that the dates and duration for the parent task adjust when the…
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Variables for columns:
Instead of always having to specify the full column names, simply define a variable or abbreviation so that you don't have to input long words.
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Pause Time Tracked
I have a request to create a way to track a certain record's time since it's been opened, but the user would like the tracked time to not include when it's in a certain status. For example, if the record is in "Open" status for 2 hours, have 2 hours tracked. If the same record is changed to "Waiting on feedback", however…
