Hi, I have paid my monthly fee and annual few but i still get a view only error
I'm working on a project that has multiple components connected to the overall goal. To better know where we're at, I've created a done category to track progress in a percentage based on when a new box is checked. To accomplish this, I used the following formula: =ROUND(COUNTIF(Done3:Done8, 1) / (COUNTIFS(Done3:Done8, 0)…
For a couple years now, we have been using the Alert Someone notification when a "Test Status" column is updated to the phrase "Scheduled" from a dropdown. This has typically worked without a problem. In the last couple of weeks some notifications are sending when this condition is met and some are not. I can't figure out…
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We pay for 113 licenses. 119 licenses are assigned, so 6 seats will be added this week to "true up". However only 103 users show up in my User Roles and Reports list that I can manage. The missing users would include 10 current members and 6 additional "true up" users. No users are in a pending state. There are no open…
When I access the activity log - it shows everyone who has accessed Smart Sheet in a specific Timeframe. Is there a way to filter to only show people who have accessed it that are in my Internal Organization? I tried using the collaborator field but it only lets me put in my email. When I put in other team members email…
Hi there, I have a sheet that pulls in Department Events via Data Shuttle from Salesforce. The issue is that I want events to archive off the sheet after 30 days. However, the date format coming in looks like this: 2026-03-16T00:00:00. Smartsheet automation doesn’t recognize this format. I tried creating a helper column to…