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Our account isn't working, we can't even get started
We signed up several employees into a smartsheet business domain account. They used to have individual PRO accounts . Our rep has been sending us instructions for over a month telling us how to transfer their data to the new account but nothing works. Lately they said their tech support would fix it but still nothing's…
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Approval WorkFlow Email showing in comments cell
I have a approval workflow for my team so anyone on my team can approval or decline a request. However in the comment section it is automatically capturing the email the approval is being sent to in the comments. How do you disable this?
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How to Sum Across Multiple Sheets?
Hi, I have six sheets with an identical setup. I want to be able to summarize how much Effort each person has been assigned for all the sheets. For example, Bugs Bunny may have 12 hours assigned in Sheet 1, 4 hours in Sheet 3, and 24 in Sheet 5 for a grand total of 40. I want to be able to summarize total Effort for each…
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How do I opt-in on large scale sheets (individually) so that I can use Data Shuttle with Tables?
My organization has access to both EAP features and Table View, alongside the increase in limits associated with that. Despite this, one of my colleagues cannot seem to use Data Shuttle to upload more than 20,000 rows worth of data. I've seen bits and pieces of information suggesting a per-sheet/table opt-in, but cannot…
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Locked column changing to date column type
Looking for some help, I have a sheet where I have locked a column to a contact list type. When I log back in to Smartsheet at a later time, the column type is still locked, however it defaults to a date type. This is happening on another column as well which is not locked due to requesting updates from those assigned in…
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Am I doing it wrong? Salesforce connector, Mesh, control center, Data shuttle ugh and now RM
:) Replacing a JIRA system that was not really used well with Smart sheet and Sales force in a united front to try and perform work flow, report out, and track time, then export for billing back to Salesforce. High level, we have a pre sales sheet that captures input from Salesforce on win, loss, and or type of project.…
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Did anyone else have these errors this morning and then they went away?
We had major issues reporting from most of our users this morning, but never got ahold of Support. Did anyone one else have these issues. They seemed fixed now. Filters not appearing on sheets Trouble adding users to groups Inability to edit within Smartsheet
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How do I add conditions to an existing filter?
Hi, I have an existing filter comprised of 6 predicates which all have to be true. I want to edit this filter to add a predicate (to make 7), but I only seem to be able to remove a predicate, not add one. Can anyone help please? Thanks, GAM
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Index/Match - Primary Sheet to Individual Sheet
Hi Community, I am looking to track training at the individual employee level as well as for my company overall to provide statistics. Currently I have two sheets. One is the primary tracker, and the second is an individual employee sheet (template). The primary tracker has approximately 107 columns, each column represents…
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Renaming Projects in Control Center
An enhancement would be to allow for renaming projects within the control center. This is coming up a lot in current work where names can alternate and should be represented in the core of the program. My data works with properties, so keeping those names consistent as changes occur is vital to communicating the…