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Adding client logo in project settings
Hi Everyone, For 6 months I was able to add a client logo to the "add image" section of the project settings in RM. Suddenly, I cannot. I'm using the same logo used on a project last month and now I get an error message. The chat bot help told me to restart my computer and use a jpg. Done, doesn't work. Any suggestions?
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Workflows Keep the Work Flowing Leak-Free
I cannot emphasize enough - Smartsheet is my tool of choice for process management with full integrity and now process leakage. From the Forms that allow you to auto populate the Grids to collect data to analyze and present in a Dashboard, Smartsheet process management is completely self contained. I recently implemented a…
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Smartsheet indicates that it's read only until paid upgrade. I'm on the PRO plan.
Hello, I've been a Smartsheet user for many years and just this week, Smartsheet is indicated that "your sheet is read only until a paid upgrade". I renewed this past January on a yearly PRO plan. I've tried opening in 'incognito mode' and logging in which resolved the issue one time only. Has anyone experienced this and…
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When will the drop-down properties include 'Values from Another Sheet'
I understand that in the non-Government version of Smartsheet, there is an option to populate a drop-down list column with values pulled from another sheet. Does anyone know if/when this feature will be available in the .gov (Government) version of Smartsheet? If so, will the drop-down list dynamically update as the source…
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Time Elapsed to Today in Months/Years
Hi! I'm trying to figure out how to use the NETDAYS formula to show how long someone has been a member of a certain team. I can't get it to measure to today using the formula that the website suggests. I want it to be running so that whenever I log on I can see the time elapsed to the day I'm looking at the sheet. Can…
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Portfolio Reports
Hello! Has anyone run into an issue with Portfolio Reports similar to the below and has a suggestion? We have a portfolio report set up based on the portfolio and it is bringing in sheets automatically based on the templates we have in the portfolio. Whenever we log out of Smartsheet and log back in, the report resets…
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Automated Workflow - Assigning Multiple Contacts to a Cell
I have create a project intake form for my program. In my form, I ask the user to select the departments that a project will involve (e.g., Communications, Product Development, Field Team, etc.). I then created an automation where, depending upon the department selected, a person was assigned in a contact column to the…
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User Status Change from Editor to Viewer
Has anyone had an issue where collaborators have lost their editor access to a worksheet? If so, how was it corrected? I have tried removing and resetting, clearing history cache, ensuring Publish:Read Only is OFF, etc. I could rteally use some help.
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Complete % calculation issue
I’m having an issue with the % Complete roll-up in Smartsheet. In the File Storage parent row (line 10), two out of the three child tasks are marked 100% complete, but the parent row is still showing inaccurate % instead of calculating the summary correctly. Could you help check why the parent row is not calculating…
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Formula returning "2" suddenly, other cells, same formula not returning the "2"
Please see attached, formula has worked for a long time an typically pulls the data from another sheet as intended. I looked today and suddenly I have a "2" in a lot of the empty fields, and cannot figure out why. The formula I am using: =IFERROR(IFERROR(INDEX({PERFECTION YARD CHECK RO #}, MATCH(VIN@row , {PERFECTION YARD…