Hello! I am helping a small high-end contractor optimize his business use of Smartsheet. His organization has a Business plan. He would like to be better able to track workloads of his organization week-to-week & also highlight when subs are overallocated. Wondering if RM is a good option (or if it would be overkill). His…
Hello Community, We have successfully established the connection with ServiceNow. However, when attempting to pull user subscriptions from Smartsheet, we encountered an issue where only some users' subscriptions were retrieved, not all. Subsequently, an error occurred indicating:{"errorCode":1013,"message":"The operation…
We are limiting the number of licenses that we can make available for requestors because we have more requests then we have available. What I've been doing is seeing which licensed user hasn't logged into smartsheet in a long time, say six months and remove their license. My question is, if I were to remove their license…
Since we, as Admins, cannot turn off the Updated User Requests, can there be a way to create an automated response with information on the policy our company has developed for obtaining a Smartsheet license? This could include any links to a request form with built-in approval automation. Thanks
Hello all, I have a sheet owner who recently transfered their licenses to another team member and now we are getting an error on the sheet automations saying they need to have a business license for automations to run. It sounds like she is unable to transfer ownership now without a license as well. Any ideas on how we can…
it looks like my company canceled the Smartsheet license program for the office and i didn't know. This is bad news cause we still need all that data. do you know if there is a any process to gain temporary access to a Smartsheet license? Dell
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