Removing licensing from users. If I don't have anyone to transfer licenses to, what happens?
We are limiting the number of licenses that we can make available for requestors because we have more requests then we have available. What I've been doing is seeing which licensed user hasn't logged into smartsheet in a long time, say six months and remove their license. My question is, if I were to remove their license…
Automated Response on License Requests
Since we, as Admins, cannot turn off the Updated User Requests, can there be a way to create an automated response with information on the policy our company has developed for obtaining a Smartsheet license? This could include any links to a request form with built-in approval automation. Thanks
Sheet Owner Transfered License
Hello all, I have a sheet owner who recently transfered their licenses to another team member and now we are getting an error on the sheet automations saying they need to have a business license for automations to run. It sounds like she is unable to transfer ownership now without a license as well. Any ideas on how we can…
temp access to an old Smartsheet
it looks like my company canceled the Smartsheet license program for the office and i didn't know. This is bad news cause we still need all that data. do you know if there is a any process to gain temporary access to a Smartsheet license? Dell
Merged: Allow Enterprise Admins to hide the "Request a license..." banner
This discussion has been merged.