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Managing Premium Apps
We should be able to manage Premium App permissions through UAP or to adjust what the default is for each app as new users are automatically added.
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Stopping current users from automatically adding new users to Smartsheet
Hi all, Currently on a business plan. How do I stop current users from sharing sheets with other users who have not been officially onboarded into the system by admin? This is driving up our license count and I am trying to stop this from happening. Is this even possible or is it one of Smartsheet's "quirks" (this is…
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Enable Auto provisioning with a default of 'Viewer' access
Enable auto provisioning to default to viewer access instead of provisional member, until/unless users get added to a sheet or workspace with higher access. Until the new licensing model we had everyone in our company added to an 'ALL Active Directory' group. This group had viewer access to all reporting and dashboard…
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What are your challenges when migrating from the Legacy Collaborator to User Subscription?
Hello everyone, I have looked throughout the online Smartsheet resources and have seen various discussions on managing users when moving to the USM. My questions for those who have made the move to USM, What other challenges have you come across as a PMO? Are you able to manage via the Global Admin settings, sharing and…
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Failed to share operating workspace with PMO
We have a parent blueprint and a project blueprint. When I try to provision a new project under this specific parent, I get the message below. Provision "Failed to share operating workspace with PMO" It doesn't happen with any other project only when I provision under this parent blueprint. I've never had any issues like…
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Guest Accounts for External Users Under New USM
Hi - There's has to be companies out there that in order to better ensure security controls, require external users to utilize a Guest account when using applications such as Smartsheet. My questions under the new User Subscription Model are: With a guest account using the same domain (company.com), but a sub domain…
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In control center, when I fill out the project intake form, it isn't creating a new project.
I just went through the process of creating a blueprint in control center, but whenever I fill out the intake sheet form to create a new project, it does not create a link in the intake sheet, or create a new project. Even after I click the approval box. When I go to create it in control center, this box popped up I am not…
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"Request Update" action trigger provisional license?
Hi all, I have an approval process built in Smartsheet where the last step is a 'Request Update' action to prompt a user to upload an attachment. If that attachment is added using the notification window sent when the action is triggered, is that user going to be assigned a provisional license because they attached a file?…
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Smartsheet Not Provisioning as of 2024/08/06
We experienced some unusual behavior when provisioning work last week, Thursday (August 1st), but the issue seemed to have resolved itself at some point on Friday. This morning, the provisioning doesn't seem to work. Control center does not populate the column I selected in the Intake Settings tab Project link column with…
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Merged: Bulk delete user
This discussion has been merged.