Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
Good Day,
What is the response time on support tickets? 06556957 is now more than a week old with zero input from anyone. Can someone in SmartSheet support take a look and see what the obstacle is please?
Thank you.
Hey @Simon Parkinson
Thanks for bringing this to our attention. I'll check in with the Support team about the status of your ticket; someone should reach out to you shortly with next steps.
In the meantime, if there's anything that the Community can help you with, please feel free to post your questions here!
Cheers,
Genevieve
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
Is there a way to revert to the old dashboard look and feel. The new dashboards do not look good at all. There is no way of knowing if there are additional items in the widgets until you scroll over one to learn there is more to it since the vertical bar doesn't show. We have hundreds of dashboards and they will all need…
When i try to send or print the timeline view instead of showing the progression bars like they do on the screen it only send the data entered and not a graph type view to print. Is there a way to do this. I am using a mac platform if that helps.