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When we signed up for Smartsheet, I used their regular sign-in method. How do I switch to the "work account" method so I can use my Office 365 account? Thank you.
Hello smullin,
As long as your O365 account is Office 365 for Business and uses the same email address as your Smartsheet account, you can sign in with it by clicking the Work Account button.
If your email isn't the same, you'll need to change the email on your Smartsheet account to your O365 email address using the steps in this help center article: https://help.smartsheet.com/articles/2392037-change-the-email-address-used-with-your-smartsheet-account
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
