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When we signed up for Smartsheet, I used their regular sign-in method. How do I switch to the "work account" method so I can use my Office 365 account? Thank you.
Hello smullin,
As long as your O365 account is Office 365 for Business and uses the same email address as your Smartsheet account, you can sign in with it by clicking the Work Account button.
If your email isn't the same, you'll need to change the email on your Smartsheet account to your O365 email address using the steps in this help center article: https://help.smartsheet.com/articles/2392037-change-the-email-address-used-with-your-smartsheet-account
Hello, smarter friends: I'm trying to learn how to utilize automations to move certain rows to new sheets in order to explore if my larger/longer ranging goal is possible. Where I'm Currently Stuck: I can't even figure out how to create functional auto to send a row to a basic sheet. That is my immediate need. But if…
I'm having issues accessing Smartsheet in both the desktop app and web browser and continually get the below error message…I need to refresh multiple times to get it to work. And sometimes it works and sometimes it doesnt:
This just started today… For some reason, I can no longer edit fields in my Smartsheet. One I'm the owner of. I do see an icon in the upper right that says "Comment Only", but can't figure out how to change it. Here a screenshot of what I am seeing:
