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I'm having issues where my reports are not updating. Is anyone else having the same problem?
Yes, I am having the same issue right now, looking to see if anybody else was.
My reports are loading very slowly right now. I just built one that has taken 20 minutes to load 15 out of the 18 rows I need.
Smartsheet has been having problems on and off with their reports lately. All we can do for now is tell the help desk about it and wait.
status.smartsheet.org is always a good site to look at when you're experiencing issues with Smartsheet. I got a notification that they are investigating issues with reports.
I forgot about the status site. Good call.
I am having the same issue with a report not showing changes to the gantt which feed the report. Is this still an issue in smartsheet?
It is an on again/off again issue it seems. Fortunately though it also seems to be happening with less frequency. Check the status site mentioned above to see if they are already aware of and working on an issue. I would also reach out to support to at least report the issue. Sometimes (not always though) they can refresh things on the back end of your sheets.
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
Is there a way to revert to the old dashboard look and feel. The new dashboards do not look good at all. There is no way of knowing if there are additional items in the widgets until you scroll over one to learn there is more to it since the vertical bar doesn't show. We have hundreds of dashboards and they will all need…