Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
Anyone else suffering from a lack of feedback or no support reply lately?
Hi Johan,
The probable reason this week and sometime before is probably Engage 2018.
I hope this helps you!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
My opinion:
For me, this has been a long running problem. ENGAGE has/had little or nothing to do with it. Your best bet is to call them.
Craig
I agree Smartsheet email support is severely lacking and is a real let down to users. You get issued a case number then nothing...and calling is difficult and inconvenient if you are overseas.
I'm looking for a way to attach notes to a sheet that isn't attached to a specific row. Rows for many of my sheets are cleared out in preparation for the next iteration of the project, and I need a notes/comments field that remains with the sheet even when the rows do not.
I have a workspace that I am looking to move items from into a new workspace. The reason I want to do this is becasue there are individuals that have access to the original workspace that do not need access to everything that is currently in the workspace. In the original workspace is a MAIN document that holds all…
How to use Smartsheet AI/automation to automically write project status?