Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
Can I create parent and child rows in all columns or just the primary column?
Hi Heather,
It only works in the Primary Column. I think it would be confusing if it worked elsewhere as well.
Please submit an Enhancement Request when you have a moment.
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
To add a note to Andree's response...
The hierarchies apply to all columns within that row. While you cannot have differing hierarchies in the same row and it doesn't show the indentation in columns other than the Primary, the Hierarchy functions such as CHILDREN, PARENT, ANCESTORS, etc. can all be used in other columns or to reference other columns besides just the primary.
Is anyone else experiencing this issue today (7/28/2026)? Every time an automated email triggers on its own today, whether it's a regular alert, update request, etc, the values that usually appear when the automation workflow includes a field in curly brackets (ex: {{First Name}}) appears as a weird alphanumeric value in…
Hi - Is anyone else having problems with placeholder fields in update request automations today? I've been notified by my staff that our automations today are showing random text strings instead of the field data that they are supposed to. For example, in one of my sheets, there's an automations thatis supposed to show a…
Hello to all the community, my team is experiencing an issue with the notifications in Smartsheet. In the last hour the notifications started including only the placeholders of the columns, instead of the content of the related cell. I checked with the support and this could be related to changes in the workflow or in the…
