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This new format is horrible. A heads up would have been nice as well. I 'm getting tons of emails from my team asking what's going on with the new format. This is a really terrible way to treat your customers. PLEASE FIX IT!!!!!!
See here for more feedback (haven't seen anything positive yet).
I agree... a heads up or at least the option to toggle views (like most software companies do with a major change) would have been good. I as well am getting complaints from my team, I do not have TIME to re-educate my users because SS made an erroneous change without any training or advance notice. This is unacceptable and one of the reasons why we are looking at a new tool.
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
