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Dynamic View — Support "Current User's Group" filter & capture actual modifier for existing rows
Hi Smartsheet team,We have two feature requests related to Dynamic View:## 1. Filter by Current User's GroupCurrently, Dynamic View does not support filtering rows based on the current viewer's group membership. We need different teams (e.g., Security, DCEO, DCO) to see only their relevant rows automatically, without…
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Smartsheet API Error: Get Sheet—Missing attachment information when there are more than 10,000 rows
I tested three methods: get sheet (Python SDK) raw HTTP request get row (Python SDK) Method Total Has att Empty get_sheet 11153 4379 6774 raw HTTP 11153 4379 6774 get_row (last 10) 10 10 0 get_sheet (last 10) 10 0 10 raw HTTP (last 10) 10 0 10 I can confirm that every row in this sheet has an attachment.
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Automation for approval workflow
Hello! I need to create an automated workflow for our leadership where if certain project types are selected in our project request form within certain timeframes, it triggers an emergency request approval form (i.e. if xyz project type is selected with a need by date of less than 10 days, 20 days, 30 days, etc…). I'm…
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Workflows - Constantly "A workflow has become invalid"
I inherited a Smartsheet from someone else, and I have problems I don't know how to resolve. I am including 3 screenshots, as I cannot figure this out. The actual workflow A cell on the sheet that shows "Submitted", which is correct, made by Smartsheet Automation. A screenshot showing 10 (there are more!) BLANK cells,…
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Automation emails not sending consistently to some contacts
I'm running into a strange issue with automations and email delivery, and I'm hoping someone can clarify how to fix this. Setup: I have a Smartsheet form with: A required “Your Email” field (Contact column) Several hidden Contact List fields populated automatically Automations use “Send to contacts in a cell” Submitted…
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Automation for Sending an Attachment
I have a SmartSheet where some rows have attachments and others do not. I would like to check a cell on specific rows and have SmartSheet automatically send an email to the contact for that row with a copy of the .pdf attachment for that row. Specifically, I have a column entitled "send to contact" that can either be…
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Automation is repeating the subject line 3 times
I've set up an automation to go to the contacts listed in contact column. One contact is a cell phone number with SMS gateway code so that it can go as a text. It works great, other than it repeats the subject line I enter in the automation three times before inserting the body of the message. For example my subject line…
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Established Automations Suddenly Failing
Thank you for taking time to read my question! We have been using Smartsheet for over a year. We have several automations (triggers) that are well-established and that have not been edited. These automations trigger rows to be copied to other sheets, which are a very important part of our workflow. Lately, and often, the…
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Assistance Required to Configure Smartsheet Jira Connector
Hi Smartsheet Support Team, We need assistance configuring the Smartsheet Jira Connector. Our requirement is to synchronize data from Smartsheet to a Jira project. However, we are currently unable to connect Smartsheet to Jira, and we are also unable to create or configure the workflow within the Smartsheet Jira Connector.…
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HELP: Automated notification changed from Message w/Attachment to "Changes to Sheet" summary email
Hello all, I'm having an urgent issue with a notification workflow. It worked at first, but didn't trigger on all the rows that it should have — and now, instead of the message it should be sending, I'm only getting a weird batched summary email that shows the changes that were made to the sheet. (See screenshot) The…