Automations
Discussion List
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Feature Request: Native 'Translate this message' link for comment threads (similar to HomeExchange/Slack)
Hi Smartsheet Product Team & Community, When collaborating on cross-functional or global projects, team members frequently leave comments in different languages. While browser-level translation (or routing through external AI integrations) is a workaround, it can disrupt the workflow when you only need to read a single…
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Automations running unexpectedly with no evidence of trigger?
I'm curious if anyone else has encountered an issue with automations running unexpectedly. I have a sheet with a couple thousand rows that tracks project progress, as well as the status of document reviews and approvals. Recently, automations ran for nearly all project review rows and sent update requests to hundreds of…
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Move and Copy automations just stopped working
Ok, I've been dealing with Smartsheet for years so I know how to get around some of the quirks that come with it . In cases where automations stop I have found rebuilding them or creating a copy can deal with the issue but for almost two weeks now all move and copy automations stopped working even some of the manual…
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Automate reminders for Update Requests
I would like the ability to automate reminders for pending Update Requests where the user has not yet responded. When the user submits the update request, the reminders would stop. Ideally it could be built into Automations to select pending update requests and send a reminder after X days or within X days of a due date,…
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Major Move Row Automation Issues – Duplicate Rows & Cell History Lost
Has anyone else noticed issues with Move Row automations over the last few days, particularly around 8/19? I'm seeing two major issues that may be related: 1. Rows being duplicated when moved: We have an automation that moves a completed row from an Open Work Orders sheet to a monthly sheet. I'm finding a TON of duplicates…
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Contact List Functionality in Forms
I've noticed this request a few times over the years, but still don't see that Smartsheet has addressed this. When using sheets, the "Contact List" column works wonderfully and will populate any user within our Smartsheet account when you begin typing a name. However, when attempting to use this within a form, it DOES NOT…
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Automation Issues?
I have a sheet that has a good number of automations that populate a field based on a value changing in a cell. These same automations have been working just fine since March up until today. All of a sudden they are being triggered when there is no change to the cells in question. If I click into the cell history, it…
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Dynamic Description Link for Form Label
It would be very helpful to have an option similar to "Link to Another Sheet" for large questionnaire forms. This would allow questions to be updated dynamically by maintaining them in a centralized Question Bank sheet, rather than manually updating each form. For example, the Question Bank sheet could contain Question ID,…
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Custom Message for Approval, Update Request or Alert
Hey Smart Community, Currently I am working in a project which large registration form with nearly 200 questions with 5 category groups. Q 1 to Q15 is common to all Category Q16 to 49 exclusively for Group 1 Q50 to 79 exclusively for Group 2 Q80 to Q115 exclusively for Group 3 Q116 to Q165 exclusively for Group 4 Q166 to…
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Best Way to Track Individual Approvals/Rejections from Multiple Users in Smartsheet?
Hi everyone, I’m working on a project where we’re looking to improve an existing process workflow in Smartsheet, and I’d appreciate some guidance on the best way to structure this. What we’re trying to accomplish For each request/item, we have approximately 10 different users who need to independently review the request…