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How to add teams channel to my automation
I'm trying to set up an automation in Smartsheet that connects to Microsoft Teams, but I'm not sure how to configure it. I'd like the automation to send a notification or message to a specific Teams channel when a certain condition is met in my sheet (for example, when a row's status changes or a date is reached). Could…
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Separate Automations from Safe Sharing
At this time, Safe Sharing also restricts automation emails to only the emails added to the safe list. https://help.smartsheet.com/articles/855284-security-controls-enterprise-only Wishing we could separate this: We have use cases where we do not want to share a sheet with a 3rd party, but we still need to send them…
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Safe Sharing impacting Automation Notification
I know I have been told the Safe Sharing logic is working as designed, however I would like to challenge that. Simply put: To me, there is a difference between Safe Sharing vs. merely sending an Automation Notification following a Form submission. We are NOT sharing anything — we are merely sending an Email, confirming…
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Automation Action: Auto-collapse parent rows based on status change
Hello everyone, I'd like to suggest a new automation action: "Collapse Row" (reduce/fold a parent row). Use Case: When managing projects with parent/child row hierarchies, once a parent task is marked as "Complete" (or any defined status), all its child rows become irrelevant for day-to-day tracking. Currently, there is no…
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Cross Sheets/Integrating data
I would like for info entered into Sheet 25 to be automatically updated into Sheet 37. There are no numbers/calculations,- just data & dates, the structure/names of the columns of both sheets are different, child rows are involved. Does anyone know if this is something that Smartsheet is capable of? TIA
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Dynamic View - unable to create a DV even being an owner of the sheet and having the DV button enabled
Hi I have an enterprise plan and I'm the owner of the sheet I'm working on inside SS. However, when I try clicking the Dynamic View option inside the sheet, it takes me to another tab where I can create new DV's but when I hit "Create" after selecting the right sheet, it doesn't work. It loads briefly but nothing happens.…
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IF, CONTAINS, NETDAYS, AND, CONTAINS
Hi all, Trying to use a formula to work out net days between events in a column (Visit End Date) when a second column (Visit Description) contains "V" but also only if the last visit also contains a V. =IF(CONTAINS("MV", [Monitor Visit Description]@row), NETDAYS([Monitor Visit End Date]1, [Monitor Visit End Date]2)) worked…
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HELP! Bridge: Child Workflow "Not Seeing" Row ID from Parent Workflow
Bridge: When Passing an array of data from Parent to Child Workflow, please help me figure out what the data reference should be for the Row ID entry in the Get Row routine at the beginning of the Child Workflow. Thanks in advance, Bill
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Recent Issues with Workflow Automations
Hi - We noticed that our workflow automations (specifically update requests), stopped working. When we look it says pending but nothing is being sent to the contact nor is it appearing in their notifications. When I run a test it works fine :-(. Notifications on the same sheet are fine. Is anyone else seeing issues.
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Automated Alert and Approval Emails Are Not Being Received
Hi everyone, Since today, June 24, 2026, our Smartsheet automated emails have stopped working. Alert notifications and Approval Requests that were being delivered normally until yesterday are no longer reaching any recipients. We have not made any changes to our workflows or automation settings. We have also checked spam…