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Automated Alert and Approval Emails Are Not Being Received
Hi everyone, Since today, June 24, 2026, our Smartsheet automated emails have stopped working. Alert notifications and Approval Requests that were being delivered normally until yesterday are no longer reaching any recipients. We have not made any changes to our workflows or automation settings. We have also checked spam…
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Organization-wide notification and automation failure - No users receiving notifications
Since approximately 14 hours ago, no users in our organization have been receiving Smartsheet notifications. The issue affects: Approval requests Update requests Automated alerts Reminders Email notifications In-app notifications We have tested workflows that have been working correctly for months, as well as newly created…
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Multi-person Approval Workflow
Hello! Here is the problem we are trying to solve for in the simplest way possible. If a singe request results in a solution that required approval from multiple people (simultaneously, not sequentially), how do I send the approval request to all approvers and track responses from each?
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DataMesh - Pre Upload the target column name
Hi, why not uploading the same or similar column names pre-populated in the target sheet column in DataMesh?
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Can't test or trigger automation workflows in Smartsheet Gov?
I discovered after our migration to smartsheet Gov that the test and trigger function for workflows is not present. This seems like a really silly feature to leave out - it makes building complex tools within smartsheet really difficult. I think this is almost a requirement to make workflowa functional or usable,…
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Is there a way to restrict access in Dynamic View after a user have submitted info through it?
I'm creating a Dynamic View that a user will have the opportunity to view and check mark a box on a quarterly basis, this is to perform a QA check on whether other users should have access to certain files. The idea is that once the user (owner of said files) completes the check marks (if the users displayed should have…
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Dynamic View Link in Notifications
Automation - Notifications for Dynamic View Have the choice to add a link to a Dynamic View from a sheet notification. Right now we have to manually add the URL to the Custom Message
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2 of 2: How to send Outlook emails using a template populated with Smartsheet data and triggering from Smartsheet
Continuation of 1 of 2 : How to send Outlook emails using a template populated with Smartsheet data and triggering from Smartsheet Details of how to send Outlook emails using a template that is populated with Smartsheet data and triggered in Smartsheet. This solution is complex. Some details have been blocked out for…
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Moving rows from one sheet to another is not working
I have 2 sheets one where all the intakes are submitted to and a second one where all the complete intakes are moved to. i have an automated action that works fine. Then i notice some task were marked partially completed and they are not being moved even though they should be completed. I created a new automation action to…
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Operational issue due to new licensing restrictions - seeking ideas
Hello! I'm seeking ideas / work-arounds / the right language to convey the barriers and suggest enhancements in response to the new licensing restrictions. Here is my context. I used sheets to format a 'clinical trial transparency report card' (image below). This sheet curates institutional data from ClinicalTrials.gov…