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DocuSign integration suddenly not working with contacts that display the name instead of email.
I've had a DocuSign integration working for a while now. Today, I go to use it and it doesn't work because it sees invalided characters. Upon researching, I have discovered that if the contact field displays the person's email instead of their name the integration works. So it's like DocuSign used to be able to use the…
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Merged: Allow using the picker in Copy or Move row in Automation
This discussion has been merged.
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Separate reply-to email address for auto emails
Hello, I'd like to vote for the feature of a separate reply-to email address when setting up auto emails. I'm the owner of a large number of sheets, and despite it not necessarily being a problem that emails appear to come from me, i'm having a huge issue with the large number of replies i receive. Despite adding text in…
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Form Submission Triggered Full Sheet Approval Automation
Just had a single form submission trigger an approval automation for every row in the sheet. The sheet is set up to send an approval automation once a user submits a request via form. In this case, once the form was submitted the automation triggered for every row in the sheet where "Principal Approval" was blank, even…
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Increased Expiry Limit for Attachments
We use the PDF generator tool to auto-generate thousands of approval letters each year. We then have an automaton set up to send the letters out the funding recipients. the validity period for the letters is 90 days, but the attachment link that Smartsheet sends expires after 30 days, meaning we get many requests from…
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Request for More Details About best Courses available in Smartsheet University
Hi, can anyone suggest some of the best courses available in Smartsheet University? I’m a working Data Analyst and want to explore more advanced Smartsheet features, especially: New updates and features Control Center Advanced formulas and functions Advanced automation tips Any course recommendations would be helpful
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How To Trigger An Alert Multiple Times?
Hello, I'm trying to set up an automation that sends an alert email every time a change happens in a specific column (in this case, a "Notes" column). The problem is, the automation only appears to trigger once on the initial change (i.e., someone enters in a note the first time). If the notes get updated, no additional…
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New rows added no longer triggering automations (post-Jul. 30 outage)
Hello, I have a sheet where whenever a new row is added (via form), an automation is triggered to copy that row to a secondary sheet. Since the outage on July 30th (via Smartsheet status), that workflow is no longer triggering upon rows being added. I am going through and manually triggering that automation now, and it's…
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Sheet Creation Automation
There should be a way to automate the creation of a new sheet when moving rows so that the sheet does not reach its cell limit and historical data is archived neatly. I have a sheet that logs every training event using an api to write in the training events scheduled. At the end of each month, I would like to move the past…
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Automations stopped triggering
Hi, We are using the same automations across countless sheets, and they have been working reliably for years. They are set up correctly, and no changes have been made to them. However, they stopped triggering yesterday. The automations are very simple and are triggered by cell changes. For example, if we enter "Done" in…