Automations
Discussion List
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Automated Workflow - Issue with Custom Message
I created 3 identical workflows designed for 3 partner bids. When I "test now" or "run now," the custom message with links is correct. When I let the automation run it, the date of the message comes out 2026-07-08 and the $ and commas are missing from amounts. The automation for the first flow is always correct, but 2 and…
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Case open 10 days with no engineer assigned - is this normal on Business? (Case #09786267)
Our account has been broken since Aug 13. Every cross-sheet reference returns #REF, dashboards cannot reach their source reports, and creating a new reference fails outright. 94 sheets and 11 dashboards are affected, and the work that depends on them is blocked. Case #09786267 was opened on Aug 14. Since then: Aug 14…
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Workflow Recipients with View Only Permissions
I have recipients (View Permissions) of workflows that must enter information into a specific column on the sheet. Are they able to complete this task with view-only permissions?
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1 of 2 : How to send Outlook emails using a template populated with Smartsheet data and triggering from Smartsheet
Details of how to send Outlook emails using a template that is populated with Smartsheet data and triggered in Smartsheet. This solution is complex. Some details have been blocked out for privacy. I had to split this into two posts due to the length. 1 of 2 : How to send Outlook emails using a template populated with…
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Greetings from India! Excited to Connect
Hello Smartsheet Community! 👋 I'm Liju George Varughese from India, and I'm excited to be part of this amazing community. I currently work as an Assistant Manager – Group Transformation Model at Sodexo, where I help teams build scalable solutions using Smartsheet. My work focuses on project and portfolio management,…
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Export Excel using automation
Hi, I am looking to see if its possible to use automation to send out customised excel exports regarding individuals to their respective managers. I have an enterprise plan with access to Dynamic View.
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Auto populate previous child tasks
I would like to understand if its possible for child tasks to automatically populate 100% if later tasks are 100% before others. Example in the picture. The third task is 100%. Can the first two tasks at 0% automatically be changed to 100%?
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Row Attachment of form with data to auto-populate row with that data
Is there a solution in the works that will take the PDF you add to a row and transcribe that data automatically to the row? My process involves entering data from the same form into a row where the columns match the categories on the form. The automation would have to find things like the lot number and defect counts under…
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Add existing features to MCP Connectors
Some existing, common Smartsheet features are not currently available in the various MCP Connectors. Can we please add things like: Sheet Summary fields, Cross-Sheet References, Forms, and Automations to the list of what the AIs can 'see', create, and modify.
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Automations not triggering
Hi All, We currently have a live issue with automations that are unchanged and have been running successfully for months & even years. I am trying to acertain whether it is just in our company that these are failing or if it is platform-wide. In summary, we often use automations on new records either by triggering if an…