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Avoid sending duplicate emails
We are using a form for a survey, but we know that not everyone will check the box at the bottom of the form to receive an email showing their responses, so we also created an automation to perform the same task. Is there a way to modify the table to have a check box related to the email response requested in the form and…
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Record of workflow alerts
Smartsheet doesn't have a way to see if the email was sent, to whom the email was sent and what was the email that has been sent. We can only see when the workflow last run and work on blind faith that it actually was successful. Only to find out weeks later people aren't receiving the alerts, and there isn't a reason why…
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Can a copy of form responses automatically be sent to multiple emails after a user completes survey?
Hello, I work in medical education and am looking for a way to have the results of a filled form automatically sent to multiple emails. Essentially the problem I am attempting to solve is this: We are looking to have medical students receive instant feedback from their faculty supervisors through Smartsheet. Ideally,…
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Notification Center acting funny, anyone else?
My company recently added Mimecase for our spam filter and, after working through the notifications not sending and getting that fixed- I found my alerts are not clearing when I open the automated emails I'm cc'd on. Previously, the alerts noted in the Notification Center cleared automatically when I opened the same…
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Email flexibility - a CC option
Hi There - part of the function I use Smartsheet for is notifying folk around changes. This almost always includes a specific recipient and a number of FYI's. Currently all recipients are at the TO: level in any email, it would be elegant if there was a CC: option as well. Although I probably wouldn't use it Bcc: field…
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Merged: Send Automation emails to multiple people like we send emails in 'TO' and 'CC'
This discussion has been merged.
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Can the Request form be changed to anything different?
Hello, So i have changed my main form background picture and Logo to my company standards but when I send out automated request emails the request form matches what it was previously (im guessing the standard color background). Is there a way to change the style of the request email forms?
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Notification When Forms NOT Completed
I'm trying to set up a notification that goes to a manager each Monday morning informing him which technicians have not completed a vehicle inspection report the previous week. The link to the form is emailed to each technician Monday morning (eg April 15). They open the form, select their vehicle number from a dropdown…
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Reply to a comment without @ should send notification
When person A enters a comment on a row and person B types a reply, no notification is sent to person A unless the @ feature is used in the reply comment. Most people do not know this -- the expectation when you reply to someone's comment is that a notification will be sent since you are replying directly to their comment.…
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Notification: Changes in Sheet
Hi, I created an automation to move all rows from one sheet to a new, archived sheet once the task is marked complete. During videos I watched and in my test runs, I was under the impression that old tasks marked complete wouldn't move and I would have to do that manually. I was wrong, and instead of moving over 1,400…