Best Of
Re: NEW! Modern forms submission experience with accessibility enhancements
Updates!
- Dashboard widget: Can you please file a support escalation request.
- Dropdown contacts: Team is working on a fix asap.
- Side-by-side formatting: Team is working on a fix asap.
- File uploader email attachment: Team is working on a fix.
- Re-use data: Team is working on a fix.
- Mobile: I will reach out in an individual message for repro steps and images.
I will update here as fixes are rolled out.
Selin Esener
Re: NEW! Modern forms submission experience with accessibility enhancements
Prior to the latest update, form users doing a large number of similar entries were able to "reuse" data when they used the back button in their browser window after form submission. Now the form data is no longer retained.
Karen Beaston
Re: Licenses and True-up confusion
@Loann McGee I don't think their suggestion is going to help at all. If you look at Smartsheet Pricing | Smartsheet even on the most comprehensive plan there's still Provisional Members, Guests and Viewers. The Premium apps that they're suggesting don't seem to do what would be required of a collaborator.
Sounds like it's cooked and there's no way round it. . 😞
KatieDi
Re: NEW! Modern forms submission experience with accessibility enhancements
Hi @Paul Newcome,
This may have already been answered but if not, I also had the same problem and discovered when I went into edit it that there is now a "Expand the Grid" option to widen the canvas your dashboard is on. Still not a great option but it automatically fixed the scrunched form labels and boxes.
Kristen Cummings
Re: Has URL-Encoding for automatic Date Entry in SS Forms changed?
Hi,
I hope you're well and safe!
This is due to a recent release of more modern forms.
The Smartsheet team is aware of the issue and is working on a solution.
I hope that helps!
Be safe, and have a fantastic day!
Best,
Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD
✅ Did I help answer your question/solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer! I appreciate it, thank you! 🙏
Andrée Starå
Re: Bridge: Stuck! GET /users/{{inputs.userId}} Child Flow not running
@NeilKY Glad you got it sorted. And yes… When you want it to run a variable number of times, you simply enter a reference to the array output. I usually hardcode 2 during testing and have at times forgotten to update it when ready to move into production. Haha.
Paul Newcome
Re: Bridge: Stuck! GET /users/{{inputs.userId}} Child Flow not running
I was trying to say to check the call limit, as if your organization has a large number of users, you can hit it. (Smartsheet API rate limit ~300 calls/min). Since each user triggers both GET /users and PUT /rows, we can batch the row updates in groups of 300 and add a 60-second sleep before the subsequent calls.
Re: Has URL-Encoding for automatic Date Entry in SS Forms changed?
You are right. It appears that what used to work, i.e., "&Date=6/24/2025", no longer works, and as you wrote, "&Date=2025-06-24" does work.
I used the [yyyy-mm-dd] helper column with the following formula;
=YEAR(Date@row) + "-" + MONTH(Date@row) + "-" + DAY(Date@row)
I also tested changing "/" to "%2F", but that did not work.
If this change is permanent, Smartsheet should update the help article.
Re: NEW! Modern forms submission experience with accessibility enhancements
I am having issues with dates displaying in the US format for some forms and UK format for others, thee is no consistency as to why, but this is causing user confusion. Can we have the ability to switch back to the old styles?
John_Foster
Calculating Duration based on Effort and Resource Allocation %
Why has product development ignored the need of real project managers to be able to calculate durations based on task effort and resource allocation percentages?
This is one of the most basic needs of a project management tool and SS's response that 70% of PMs say this functionality is not needed is fatuous at best. These "less formal" project managers are not project managers.
Currently I need to build my schedules in the program my organization retired in order to begin using SS and then move that info into SS once my schedule is baked so that I am not spending countless hours doing those calculations myself, especially for my lengthy projects that can last multiple years.
Unfortunately, I am not in a position to decide to cancel my organization's subscription, but implementing SS has made my job exponentially more difficult.
PMs have been begging for this for at least the last 5 years and so far SS has completely ignored this request. Frankly, it's insulting.
Brock Savage