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@Loann McGee - My company is on Enterprise and Advance Gold until the end of the year. We don't have any limits to our premium applications or standard systems. We have 20 licenses with 80+ internal non-licensed and 400+ external users. Under the new subscription model, we would need 100 subscription users to ensure everyone can still do their daily jobs using this software. We are also stuck between a rock and hard place.

After many conversations with our account rep. If we wanted to keep just the 20, now called subscription users, the other 80+ could stay as Viewers in the main Smartsheet system with these workarounds.

• Create Update or Approval request alerts to Viewers to allow them to edit sheet level information through the emailed 'Forms' without needing a subscription.
• Create Dynamic Views of the sheet(s) they used to edit in and share the Dynamic Views with them. They can edit the sheet data, comments, attachments, through the Dynamic Views. It would also be recommended to use WorkApps or Collections to keep all their Dynamic Views in a easy to find spot.

I'm honestly not sure which direction my company will go at the end of the year. I am proactively looking at all options now before our contract is up at the end of the year and a direction has to be made.

We also have Department User Groups in Smartsheet, if that user group is shared to anything Commenter or greater, any user who isn't a Member will be bumped up to the Provisional Member status through the true-up program. To try to mitigate this, as the SystemAdmin I am, I am now going to make two separate groups per department and have to reshare all my thousands of assets/workspaces under this new system. Now training the company to use these two groups and the differences, that will be another challenge.

• Finance - Members
• Finance - Viewers

All of this just doesn't sit well with us and the hours, weeks, months it will take to get realigned with whatever my executive team decides to do. My company has had Smartsheet since 2016 and I've personally been using it since 2011 with other companies. It's very disheartening.

@Loann McGee I don't think their suggestion is going to help at all. If you look at Smartsheet Pricing | Smartsheet even on the most comprehensive plan there's still Provisional Members, Guests and Viewers. The Premium apps that they're suggesting don't seem to do what would be required of a collaborator.

Sounds like it's cooked and there's no way round it. . 😞

Hi,

I hope you're well and safe!

This is due to a recent release of more modern forms.

The Smartsheet team is aware of the issue and is working on a solution.

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD

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Hi @FrogHolder_01

You are right. It appears that what used to work, i.e., "&Date=6/24/2025", no longer works, and as you wrote, "&Date=2025-06-24" does work.

I used the [yyyy-mm-dd] helper column with the following formula;

=YEAR(Date@row) + "-" + MONTH(Date@row) + "-" + DAY(Date@row)

https://app.smartsheet.com/b/publish?EQBCT=1c3395041f704d5aacb58a3b1a7546dd

I also tested changing "/" to "%2F", but that did not work.

If this change is permanent, Smartsheet should update the help article.

https://help.smartsheet.com/articles/2478871-url-query-string-form-default-values