Best Of
Re: Introduce yourself & get to know your peers!
Happy May to everyone who said hello last month, it's great to see you all here! We're so glad to welcome you @JMacMillan, @Heidi Truitt, @Paula Grahame, @ItsMeJennC, @Kristina Harris, @Lisa Larson, @Jwests, @WonderLola, @larak, @nat_ss, @Smartsheet_User_1, @Bobby D, @Ape_Man819, @AlexUmanaJ, and @Cliff_West
Need more resources to get you started? Explore our new Use Cases topics to connect with peers in your field, and check out my signature for more helpful links. Welcome to the Community! π
Rebeca S.
Customer Support Needed: Cannot Transfer Ownership on a Deactivated User
A user was deactivated before we transferred ownership of their items. Although the user is listed under "Deactivated", we're unable to transfer ownership because Smartsheet is saying they don't own any items (which is inaccurate based on an older report we downloaded). The email is also no longer active so we cannot access it. Some troubleshooting steps we've already tried:
- Created a support case: a case was created over a week ago but no one from support has responded since we only have the standard support package
- Based on this Asset Ownership Overview artlcle, had a few people try to request access to the sheet to approve access: as a System Admin and Plan Asset Admin, never received any notifications requesting access even though the only person that had access was the deactivated user (who apparently now doesn't own anything)
- Purchasing an additional license to reactivate to user: although our license count increased, it still says we cannot reactivate the user because we don't have any available licenses (we haven't completed our true-up so not sure if that's impacting this)
Any assistance would be appreciated.
Thanks!
Iris Xie
Re: Template / Themes for Conditional Formatting
Hello, I use a lot of conditional formatting logics across multiple similar sheets. As we make incremental changes, I often have to completely tear out individual conditionals and then rebuild them. If there are two changes/sheet and we have 15 sheets, I'm suddenly deleting 30 changes, which requires finding the old conditional in the long list, carefully deleting it, modifying the column type, then rebuilding the logic. It would be great if I could make the change once then "copy/paste" the relevant formatting rules to all the new spreadsheets.
Connor2767472
Did Shortcut Widget Loose the Ability to link Dashboards?
I usually link my smartsheet dashboards directly with the Shortcut > Smartsheet Item > Dashboard, however I cant find any dashboards when I click to go link one. Is this just on my end or a permanent change?
Lynn U
Re: Activity Log should reflect all changes made to a sheet (in detail) including Workflows
Please vote in the idea so Smartsheet considers as a feature in future releases: https://community.smartsheet.com/discussion/138996/audit-trail-all-emails-that-are-sent-out-using-automations/p1?new=1
fcooke
Re: Was the option to change Dashboard background color only (not use a theme) removed?
Laura,
Hi! I also don't see the option to only replace the background color. However, when I go to the Dashboard Theme menu and click on 'Add New' to Custom themes, my current, unsaved current color scheme pre-populates into the artifact fields - background can be changed from there. Does this functionality not perform the same way for you?
meagans
Re: Version Control/Backups That Maintain Cell Links
Not only is this an essential feature that is missing, it makes me sound like a joke to my organization when I demonstrate the closest feature is to setup a "data shuttle" so it can export an excel file that needs to be reuploaded and reformatted - or that a manual "save as new" copy needs to be saved into a sandbox - or a weekly export that would need to be reuploaded and reformatted from an excel document (no better than the weekly export) - with neither means to map columns to their types nor keeping previously established parent-child relationships.
JohnySherwood
Re: Request for Rollback - create sheets in Sheets folder
Nice to see the entire Smartsheet customer community hates the update and the developers have absolutely zero response or engagement whatsoeverβ¦
Emain123
Re: May Question of the Month - Join the conversation and receive a badge
For quite a while now, I simply describe my job as: "It's my job to make your job easier!"
For a 5-year-old, I'd just slightly tweak it: "It's my job to make it easier for other people to do their jobs!"
Improve Smart sheet tablet- research in Smart sheet Grid fil
Improve Smart sheet tablet- research in Smart sheet Grid file (08167738): when smartsheet tablet user do a search is going to find the similar options and once you select the option looking for it is backed to previous resra
ch- now it is back to original file before search again.
omid.rahgozar