Best Of
Add Resource Management Default Option to Sync Hours vs. Allocation %
Our team prefers viewing resource allocation in hours rather than percentages. Currently, the Resource Management tool defaults to syncing Allocation % only. Is there a way to sync the Hours column instead and display allocation in hours in the Resource Management tool?
In the Assignment Details report, availability can be viewed in hours per day, but you must manually set each task to display in "Hours per day," which is time-consuming. We'd prefer the option to default this view so all tasks in Assignment Details are shown in hours automatically.
Megan G.
Re: Cannot see the Advanced Options in Request an Update Workflow
I'm having trouble finding the Advanced Options for the Update Requests. I want to add fields to the update request for visibility only. Where did that option go?
Sunny Hong
Re: Are New Folders No Longer Allowed In Sheets Directory
Not a positive change at all and i received no notification of the change either. My colleague has been frantically searching for the sheet she just created and now I know why she can't see it. I don't need a new workspace for every new sheet. I have things organized the way they work for our State agency. Disappointing.
DanaA_MNDOC
Disregard Tasks with Future Start Dates When Calculating Project % Complete
Add a "switch" to "Project Settings" that will disregard children tasks that have 0% complete if they have a future start date.
This will produce a more accurate and realistic project status — without each Smartsheet client having to build custom Project formulas.
POB
Re: Multiple Line Entries with one Form Submission
Here we are in February 2025, and I am reading through all of the above comments and want to add my request for such a form. Currently we are using EXCEL. The client completes the form and submits via email. Ideally, if SS developed an application where we could have one form that has the ability to populate multiple lines of data would be fantastic. Like the other posts, it is too cumbersome to have clients submit multiple forms, or have to hit a back button, or have the form reopen after submission.
Is there any update on when SS may have a solution to this request (from what I have read as far back as Jan 2021).
SS please do your magic and help with a solution!
JSKemp
Dashboard Rich Text Widget Excessive Vertical Scroll Bar
Is anyone else's rich text widget have excessive amount of vertical scroll bar action? My OCD always tries to prevent users having to scroll vertically. I have used Smartsheet for over 7 years and never had such excessive white space in my widgets despite trying to expand the widget that should definitely prevent vertical scrolling. Does anyone have any reason this would be happening or solution on how to prevent this?
Re: adding pulldown items
The 'Assigned To' column in Smartsheet is a special "Contact List" type — not a regular dropdown field.
In Contact List columns:
- You don’t pre-fill a huge list of people manually inside the dropdown.
- Smartsheet auto-learns who gets assigned over time.
- Default allowed contacts can be limited by the sheet's "Available Contacts List" or workspace permissions.
- If your sheet is not set up with a predefined contact list, it can "store" only a small number of manually entered names (often 6 or 7) before starting to replace them dynamically.
This "auto-replace" behavior is standard Smartsheet behavior for Contact List columns without a properly configured Contacts List.
Paul.Woodward
How do you apply text wrap to the sheet name column in a report?
Since this is not a column from the underlying sheets, but rather a system-generated field, is there a way to apply text wrap to this column in a report?
Chelsea.McCulley
Re: Dynamic View - Visibility of Attachments & Comments
I'd like to add my support for improving attachment and comment viewing in Dynamic View. At present, the limited ability to interact with attachments is causing real frustration for users who expect a more streamlined experience. Not being able to preview files, or track changes at a glance is making processes slower and more cumbersome than they should be.
Adding to the challenge, the shift to Dynamic View has come with an increase in cost, yet a decrease in some functionality compared to working directly within sheets. This makes it a very difficult sell internally and to clients, especially when we've already advocated for and invested heavily in Smartsheet adoption across the organisation.
In environments where security, efficiency, and version control are critical, the current limitations force unnecessary workarounds and undermine the value Dynamic View should bring. Enhancing attachment handling — with features like inline previews, and visual update indicators — would make a major difference in usability and overall confidence in the platform.
Likewise the recent addition of created time and date columns in Dynamic Views are pretty much unworkable due to how the data is displayed. This add-on needs a lot of development to fulfil its offer to smartsheet users.
B.Wats
Re: Dynamic View - Visibility of Attachments & Comments
Much needed as otherwise Dynamic view is unusable for many processes.
B.Wats