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Hello,

We have a number of emails that go out on a recurring basis to specific individuals. I'm talking about the ones you can set up when you click "Send as Attachment" and where you can click "schedule" to set up what days/times the email goes out and to who.

We are able to click "Edit Recurrence" but that only allows us to edit the day/time the email is sent. It does not allow us to edit 1) who the email is being sent to or 2) the contents of the email.

Whenever someone needs to be added or removed from these emails, we're not currently able to do so, and then have to set up an entirely new recurring email. This is made further difficult to do because I'm not able to see the contents of the email that was scheduled to send, and some of these reports/emails have been going out for years so I don't remember exactly what had gone out.

I would love to see this feature updated so it is easier to use and update.

Additionally, I was just forwarded an instance where someone whose account we removed from our Smartsheet team has been still set up to receive recurring emails. If a way to view all scheduled emails and who they're scheduled to go to exists, I'm not able to find it, so I have no way of knowing whether this user, who we removed for a reason, is still receiving other recurring emails.

I would love to either see an easier way to view what recurring emails are set up across all sheets, or a way to additionally remove a user from all recurring emails when we remove them from the team in our Admin Panel.

I have been with Smartsheet since 2013 and I have loved the product, but it is over. Sorry, but this license model is just a money grab. Likely, our organization will be phasing out. Our organization is over 125,000 employees.

I 100% agree. We were limited to just to the IT department, but we are slowly expanding elsewhere in the organization. But now with caution due to the limitations of what I call the "All or nothing" access. There is not audit trails of admins which is why we have limited it to just 3 people with myself being the primary person only. 9/10 I am the one making changes as the lead admin but if I am out of the office and someone who doesn't do the admin duties daily sometimes can cause problems that I then need to chase down.