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Please make "Created by" field in Approval email message and Approval Form message be consistent
There is currently an inconsistency between "Created by" field values displaed in Approval email message and Approval Form message.
We have a "Created by"-typed field called "Submitter" and we include this Submitter field in an automation Approval flow message.
In the approval email notification message (under the "Details" in the email body,) the "Submitter" value is the email address of the user (ie, the email address of the user that created the record.)
However, in the Approval Form (when you click on "Open Request"), the "Submitter" value is the user's name (ie, the name of the user that created the record.)
Please make these consistent, and ideally include both the email and name in the messages. Or provide a mechanism where we can specify which should be used (email address or name.)
thanks,
-tom
Tommi
Re: Are New Folders No Longer Allowed In Sheets Directory
Excellent!
https://help.smartsheet.com/articles/2483312-collections-in-workspaces-overview
Happy to help!
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Andrée Starå
Re: Are you planning to upgrade to Jira v10 in the near future?
We have upgraded and are impacted. This is slowing our further expansion of smartsheet using our Jira connector across our campus — please resolve this issue ASAP.
Julie Taubman
Locking Form Access to Internal Company Users
It would be super helpful if you could restrict form access to users with a specific email address (e.g., @companyname.com). The current options for restricting form access are not providing the lockdown that we need, and we are receiving form submissions from outside of our company for an "internal use only" form.
Jen Taylor
Re: Are you planning to upgrade to Jira v10 in the near future?
Well, we are now joining the growing list of Smartsheet customers impacted by this issue.
Griff D
Re: Are you planning to upgrade to Jira v10 in the near future?
Hi folks - as a small update, we should have some news here shortly and this is a top priority! We will likely have an interim patch for people affected before we broadly release, so please continue to respond here if you've been affected and we will work with you directly to ensure you have a resolution here as soon as possible.
Danielle Wilson
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There's a lot you can do in Sheets that can't be done in Reports, so while that's sort of a workaround, this remains a significant gap in desired functionality for us. I'm struggling to explain to my users how Smartsheet cannot do something that seems so straightforward. It's making me feel very much not-smart.
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