Add Ons and Integrations

Archives for July 2018

Why can we still not assign multiple resources to a task?
How in the world is there still not a way to assign multiple team members to a single task? This is such an essential feature to my company (and I would imagine many others), that not having it available basically makes Smartsheets useless for us. It certainly makes the resource allocation tool useless, and that is really…
Box.com Integration Issues
Hi everyone, I am a collaborator on box for several folders that I use to attach items to SS using box integration. Box.com made a change about a week ago to the permissions that they give collaborators. Ever since, I get endless prompts to re-authenticate to box as I navigate through the folders structure to attach items.…
Mobile app doesn't show dashboard graphs
I can't view any of the graph widgets on the mobile app. Is this a known issue or are my settings wrong?
Resizing Sight To Eliminate Blank Space
Hello, I'm having an issue with a sight where there is blank space at the bottom of the sight which will not go away. This looks ok when using the sight in smartsheet, but when it's embedded in another application using an iframe, it leaves some space. That means the height of the frame has to be large enough to span the…
Smartsheet App log-out/time-out
In case a mobile device is accidentally left in a public place, is there an option within the Smartsheet app that could time-out a login? Also, is there a way that a username/password cannot be saved, for this same purpose? Thanks - Dan
Smartsheet and JIRA integration
Hi, I have two questions related to Smartsheet and JIRA integrator and I'd like to know if somebody here could help me: ** Question #1: Is it possible to insert a row (automatically) within a parent structure from JIRA integration? For example, suppose I have this smartsheet: Marketing Team Tasks Task 1... Task 2... Task…
GMAIL Add-on
I am having trouble with the gmail add-on. It opens and finds the row I want to attach the email to but never makes it to the last step of "apply changes". It has never done this in the 8 months of daily use. Has anyone else have this problem?
Course seat registration
Hi, I'm trying to set up a form for people to use to register for specific seats in specific courses. For instance, on the form, I should be able to select course A with my name and email . At that time, 1 seat from course A on the sheet should be populated with this data, and the number of available seats should reduce by…
Customizing the Zendesk Ticket Log
I've installed the azuqua app that connects zendesk to smartsheet and can see the new tickets feeding through. I want to customise the ticket fields that come through so they only show the info (including custom fields) that I want the team to see. I can't find any info on this. Please help!!

Trending in Using Smartsheet

Adding contacts to Group --> added to shared workspace?
I have created a group called 'Coding organizers' and added 3 members in this: myself Dirk John I have then shared a workspace called 'Coding test' with the group. Now all 3 of us have access to the workspace. What if a new contact/member called Judith will be added to the group 'Coding organizers'. Will she automatically…
Why do I get a #Incorrect argument set error with the formula below/
=IF(Status@row = "Not Started", "Blue", IF(OR(AND(TODAY()>[End Date]@row, Status@row = "Not Started"), AND(TODAY()>[End Date]@row, Status@row = "In Progress")), "Red", IF(OR(AND(TODAY(-5)>[End Date]@row, Status@row = "Not Started"), AND(TODAY(-5)>[End Date]@row, Status@row = "In Progress")), "Yellow", IF(Status@row =…
Admin Centre - multiple admins
Allow more than one user the ability to administer the admin centre. It is common for enterprise clients to have more than one administrator, therefore this creates bottlenecks in user management tasks, if that one user is busy or on annual leave.

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