Smartsheet App log-out/time-out

07/23/18 Edited 12/09/19

In case a mobile device is accidentally left in a public place, is there an option within the Smartsheet app that could time-out a login?  Also, is there a way that a username/password cannot be saved, for this same purpose?  Thanks - Dan


  • Hi Dan,

    You can revoke access to a mobile device from a desktop browser with the steps in this help article (look under the My Mobile Devices section of the article):

    Saving a password is controlled by the mobile device itself, as opposed to the Smartsheet app. You may need to go into your phone's settings and have it forget the password, or see if your mobile device allows for a remote password wipe of some kind.

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