Smartsheet Basics

Archives for January 2021

How to add new updates for tasks with dates automatically populated
Comments 10/12/2020:Ticket has been created 11/1/2020:IT support required 11/15/2020:Issue escalation I would like to split this column keeping the history of the comments and date should be auto populated
Record the number of days based on another coloumn
I have a drop-down list with a list of statuses. Is there a way to use a formula or something to record the number of days a record was in a particular status? Any help is appreciated. Thanks!
Changing the name on Automation emails?
Everytime a user gets an email through an automation it says it's from our sys admin. So it'd say eg: John Smith via Smartsheet (Automation@app.smartsheet.com) This is an issue as our sys admin 'John smith' is nothing to do with that specific email automation, but because it was set up by him or he is the sys admin, it's…
Can a Smartsheet form populate a PDF, and then send that PDF to Slack
Hi My company has a logistics driver that delivers sets to theatre. He usually fills in a paper form of what he has dropped off and then takes a picture of that and posts it on Slack. We have decided to move over to a paperless system and have made a smartsheet form to track which sets are delivered. Each time a new row is…
Dashboard / Titles / missing Advanced Options
Hi there, Would be great if there would be Advanced options for a Title widget placed in a Dashboard. You can use it to link it to other SS documents, external files, websites etc. If want to do this now, I need to insert a picture? Regards, Vincent
When will we be able to have multiple text fonts within one cell on Smartsheet.
Many users are needing to be able to have multiple fonts within the same cell. An example would be to change the text color or font type within the same cell. Please Could we add this function to your next upgrade.
Billing with Quick Books from SS
I am currently setting-up Smartsheet to handle; inbound order receipt/processing, production tracking, and inventory management for our company however, the billing section is causing me some problems. The goal is to bill via Quickbooks: what is the best way to export the row data (PO Data) to Quickbooks for invoice…
Logic Issues on Forms
Hi is anyone having issues with conditional logic since the smartsheet down period 1/22? I cannot add a heading to conditional logic anymore.
Best chart to show progress against a target
Hi - I'm looking for a dashboard chart widget that shows progress against a target. For example, a target line on a column chart or a target line on a donut semicircle chart. Or a thermometer type column chart where the height of the column represent the target, and the actual is overlaid on top.
Graphs and Charts
Hi, I am fairly new with Graphs and Charts in Smartsheet. I am trying to create a monthly operating report with different graphs. An example is a KPI trend month by month. I am stuck at the first step: I have the raw data by day. I pulled them in a report and don't know how to average by month to create the graph by month.…

Trending in Smartsheet Basics

Why Can't I no Longer Able to add Folders, Sheets, or Reports in my "Sheets" folder
Good morning, I haven't needed to do this is quit a while but I went to clean up the "Sheets" folder in my account and can no longer create a folder, sheet, or report in any area of that folder. The "Create" button at the top right takes me the templates page. This is what I am seeing vs what I can do within a workspace.…
Lost access to all sheets – account appears empty despite correct email & region
Hi everyone, I’m experiencing an issue where all of my sheets have suddenly disappeared from my account. Here’s what I’ve already checked and tried: I’m logged in with the correct email address I’ve confirmed I’m in the correct region I’ve checked my Deleted Sheets folder I’ve tried logging in and out in all possible ways…
Business Process Flowcharts
Does Smartsheet have the capability to create business process flowcharts or process documents? Im looking for something similar to Vizio or lucid chart?

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