Smartsheet Basics

Archives for January 2021

Logging In To Multiple Devices concurrently
Hi, We have some read only documents linked on a smartsheet. I'd like our production department to be able to share a login account so every single person in the department does not have to create their own separate accounts and passwords. Does anybody know how many different devices you can login into at the same time…
Unable to delete a user
When trying to delete a user, I'm receiving a message that the user owns a workspace. I ran the ownership report for the user and nothing shows up. How would I resolve the issue?
Save as New - not carry over alerts?
Hi there. It appears that when use Save as New to copy a project plan with all connections, the alerts set up are not transferred over. Is that correct? I saw a thread about this in 2017 and am wondering if it was ever solved? Thanks!
Need Formula with IF
Hi , I want to create this formula IF the cell's text include specific word or sign than to change it to blank and the same formula condition but to change it to specific text Thank you
Automations - Send at Specific Time
Hello - Is there a workaround for having an automation sent at say 6:45a or 6:30a instead of 7a?
Linking cells and including gantt data
Hello, I have a sheet that uses linked cells to pull gantt data, and this has always worked well. I recently added several new linked cells to be included in this sheet, and those new cells are not showing any info in the gantt view (but the previously entered linked cells still do). All linked cells are linked to the same…
Column Limits, Too Limiting?
I am actually having an issue where 400 columns is not quite enough... I have a form with a lot of potential inputs and logic with formulas to process the inputs, reaching 392 columns very quickly, and when I tried to add more, I ran out of space. I feel as if I am forced to use more complicated/larger or more creative…
Vickie Seeber
Hello, Is it possible or even necessary to format a phone number field: ###.###.####? I was hoping to format a field on a form. Thank you.
Recovering a Deleted row
Hi, any tips on recovering a deleted row? I know I can track action in the activity log but I cannot figure out how to actually get a row back. It is outside of the "Undo" time frame so that is no longer an option.
Can sheet automation modify locked columns?
Can a move or copy rows automation modify the destination sheet if it has locked columns?

Trending in Smartsheet Basics

Why Can't I no Longer Able to add Folders, Sheets, or Reports in my "Sheets" folder
Good morning, I haven't needed to do this is quit a while but I went to clean up the "Sheets" folder in my account and can no longer create a folder, sheet, or report in any area of that folder. The "Create" button at the top right takes me the templates page. This is what I am seeing vs what I can do within a workspace.…
Form Creation
Is it possible to create a form on sheet 1 with information from sheet 2? On Sheet 1, I'm tracking what we ship and receive. On Sheet 2, I'm tracking the shipping requirements. I want to pull data from this sheet for a shipping request form on sheet 1.
Lost access to all sheets – account appears empty despite correct email & region
Hi everyone, I’m experiencing an issue where all of my sheets have suddenly disappeared from my account. Here’s what I’ve already checked and tried: I’m logged in with the correct email address I’ve confirmed I’m in the correct region I’ve checked my Deleted Sheets folder I’ve tried logging in and out in all possible ways…

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