What happened to the name of the automation populated at the bottom of emails?

Rocky

My workflows send out automated emails to various recipients. At the bottom of each email, there was a blurb that said

"You are receiving this email because you are subscribed to a workflow "Alert name" on sheet "sheet name."

Now I am not seeing this at the bottom of additional notifications and I need to know why. I'm testing and that sentence at the bottom let's me know that the workflow is working as designed.

Is there a setting I need to change/add to make the sentence appear at the bottom of the emails?

Any ideas?

Genevieve P.

Hi @Rocky

This message appears based on what action is selected for the workflow. For example, I see that message with an Alert workflow, however we recently updated Update Requests and Approval Request email notifications so they look different. Here's more information:

Improved update and approval request emails now generally available

Lekshmi Unnithan

Jan 13, 2023

Hi Community, 

You now have access to the new and improved update and approval request emails! 

The new update and approval request emails are more effective because they are easily scannable, provide more context to the reader, and better clarify the actions to be taken. This will help users complete Smartsheet update and approval requests faster and more accurately. Please note: With this change, we will only show sheet links to email recipients that have access to the sheet. Other recipients will not see the link.

This new update is available to licensed users on all plan types.

Learn more about update requests and approval requests in Smartsheet.

You can also stay informed by Subscribe to receive product release updates for curated news of recently released product capabilities and enhancements for the platform of your choosing, delivered to your inbox. As new releases occur, you will receive a daily email with news of what's released. (Emails will only send daily, Monday-Friday, as new releases are available).

Cheers,

Allegra Silcox and Lekshmi Unnithan

Senior Product Marketing Managers

Product Screenshots:

https://us.v-cdn.net/6031209/uploads/COEMJ6NIUIWQ/modern-update-request.png

https://us.v-cdn.net/6031209/uploads/1GMDA5XXE4EF/modern-approval-request.png

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Can you clarify what workflows you're testing? Perhaps post a screen capture of your workflow set-up, but block out sensitive data?

Cheers,

Genevieve