COUNTIF not returning correct amount of rows

hi i have a formula in my sheet summary that uses a countif formula to to count how many rows contain "Eng Ops" in my "Function" column. the formula puts out 31 as the answer but when i filter the sheet to show rows containing "Eng Ops" they're 35 rows.
=COUNTIFS(Function:Function, CONTAINS("Eng Ops", @cell))
Answers
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@ross chambers What type of field is Function? Is it text or a multi value dropdown?
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In addition to @sharkasits's questions... Are you able to provide a screenshot of those 35 rows (just the column in question is needed)?
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I hope you're well and safe!
Strange!
Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.
I hope that helps!
Be safe, and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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