Alerts with smartsheet form link is not running

Selvalaxmi Mudaliar
edited 02/06/23 in Smartsheet Basics

Hi Everyone,

I created a sheet to capture the inputs coming from forms. I set an alert workflow to send automated mailer with form link to designated SPOCs. But the alert mailers are not being sent. There is no issue with domain whitelisting as other update requests and mailers are running successfully. Alert workflow is showing that it is running, however automated mails are not being sent. Kindly assist.