Help Needed: Workflow not triggering
Hello!
I am new to Smartsheet as of last month. I found a website showing me how to send a notification when a predecessor's status is setup to "Complete": https://www.ignatiuz.com/blog/smartsheet/notifying-a-task-owner-when-predecessor-gets-completed-in-smartsheet/
Here is my setup:
Row ID Column:
Predecessor Copy Column:
Predecessor Value Column:
Predecessor Status Column:
All workflows:
Misbehaving workflow :(
I get a notification when I hit Run Now all to me:
I also got notified when hit Run Now without selecting it be sent to me:
Let me know if I should provide anymore details to get help.
Thanks!!
Answers
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Hi @CrystalGail
Let me try and help you - first of all, have you checked if the other contacts in the column "Assigned To" have received the same notification as you? Next, here is how your workflow should run - you can use the template as below -
If you are using "Send to contacts in a cell" make sure the Assigned To column is a Contacts column type and that your email is not tagged inside it. Also, check for the permission settings in the workflow -
Hope this helps,
Let me know if you need more help,
Cheers!
Ipshita
Ipshita Mukherjee
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Hi @CrystalGail
I hope you're well and safe!
Ensure that you've checked the Sheet Change Notification Settings box to Include my changes in sheet notifications in your Personal Settings (circle/profile in the lower-left corner).
Did that work/help?
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I created the workflow from a template and it works. Weird that I can't create it from scratch with the exact same settings and it not work. Oh well. Thanks for the help everyone!
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Excellent!
Happy to help!
✅Please support the Community by marking the post(s) that helped or answered your question or solved your problem with the accepted answer/helpful, Insightful/Vote Up/Awesome. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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