Can a Display Message be Created When a Report Has No Data to Report on for the Week?
Hello,
I created a Report regarding issues that need to be escalated to leadership. I was able to link the report up to our folder and get data to run through the report to show what I needs to be reported on.
Since there are weeks when issues will not require escalation and the report appears blank, I am looking to have a message appear in the report. For example, if there is no issues that need to be escalated to leadership for this week, I need a message to display "There are no reported issues requiring escalation at this time."
Is this possible?
Thank you!
Answers
-
Hi @Terry H
I hope you're well and safe!
Yes, you could add a so-called helper column or a formula somewhere that checks if there are any issues, and then it could populate a message as needed.
Would that work/help?
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Hi Andrée,
I've seen a few forum discussions on using helper columns but I am not sure a helper column would work in this case as I am using a Report rather than a Sheet.
I can explain what the current process is better. The image I have below is a Report that connects to a Workspace with multiple Logs. In the Workspace are logs that are created when a new project is started and logs are removed when a project is deemed complete. The Report is meant to pull information from the log and look for Open Issues with an "R" for health.
Would it be better to use a Sheet connected to a Workspace in order to display a message as such instead of using a Report connected to a Workspace?
If a Sheet is better, is there a way to automate the Sheet to add connections to any new logs that are created?
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64.3K Get Help
- 422 Global Discussions
- 221 Industry Talk
- 461 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 143 Just for fun
- 59 Community Job Board
- 462 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 300 Events
- 39 Webinars
- 7.3K Forum Archives