Form File Upload for attachments disabled

Lawrence Lagalle

 have run into an interesting issue. I have a form on a sheet and we had the ability to upload attachments. I went to the form this morning and it was no longer available. when I went to edit the form the ability to add the File Upload to the form is greyed out

Has anyone seen this issue before?

Colleen Patterson

@Lawrence Lagalle

In all of my forms where the upload is already present in the form, it shows grayed out; in all other instances it shows as available. Have you confirmed that it is not accidentally turned to be a hidden field?

That being said there are storage capacity limits for Smartsheet, so you may want to double check that your organization is not at capacity.

Lawrence Lagalle

I solved it. was some logic on the form that made it appear. A new value thru that off so I did a temp fix and will go back and get it back where it needs to be next week

Thanks for the quick reply!

lerlich

I am having the same issue and cannot find a setting to open it back up. Any thoughts?