Form File Upload for attachments disabled


 have run into an interesting issue. I have a form on a sheet and we had the ability to upload attachments. I went to the form this morning and it was no longer available. when I went to edit the form the ability to add the File Upload to the form is greyed out

Has anyone seen this issue before?


  • Colleen Patterson
    Colleen Patterson ✭✭✭✭✭✭

    @Lawrence Lagalle

    In all of my forms where the upload is already present in the form, it shows grayed out; in all other instances it shows as available. Have you confirmed that it is not accidentally turned to be a hidden field?

    That being said there are storage capacity limits for Smartsheet, so you may want to double check that your organization is not at capacity.

    Smartsheet Community Champion and Ambassador

    If my answer helped you, please be sure to mark it as Accepted to help future learners locate the information.

  • Lawrence Lagalle
    Lawrence Lagalle ✭✭✭✭

    I solved it. was some logic on the form that made it appear. A new value thru that off so I did a temp fix and will go back and get it back where it needs to be next week

    Thanks for the quick reply!

  • lerlich
    lerlich ✭✭

    I am having the same issue and cannot find a setting to open it back up. Any thoughts?