Smartsheet Automation Sender/Reply-To email causing confusion
With reference to the above, I have recently tested the automation and it doesn't seem in-line with the above.
I am the sheet owner, I created the workflow, but whether single user or multiple users who triggered the alert, it is showing my name as the sender. And there also inconsistencies at times which we do not understand how it actually work.
1) If it is a single user triggering the alert, shouldn't it display them as the notification sender instead of me?
2) We have an incident where single user triggered the alert, but sheet owner's name was shown as sender.
3) Another incident where 1 user triggered multiple alert, but this user's name is shown as sender.
Are there inconsistencies or some determining factor that I have missed out?