Desktop App

Judith Dewberry
Judith Dewberry ✭✭✭
edited 04/18/23 in Smartsheet Basics

We have different automations set to trigger email notifications and I was wondering if there's a way for the link in the email to open in the Desktop App. Right now, when I click on the link on the SS generated email, it opens up in a browser instead of the desktop app. Any idea if this is possible?



  • Lachlan Stead
    Lachlan Stead ✭✭✭✭✭✭

    Hello Judith,

    You'll need to enable the extension in your browser - once done, links in emails should open in the desktop app.

  • Thank you Lachlan. How do I enable the extension in my browser? Do I need to download the extension first?

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Judith dewberry

    I hope you're well and safe!

    Here's how you enable it.

    Enabling the Smartsheet desktop app browser extensions helps you open Smartsheet item links as tabs in the desktop app itself.

    • Forgot to add the browser extensions during installation? Want to take advantage of our deep-linking capabilities? Turn your browser extensions off or on by going to Help > Manage Extension in the Smartsheet desktop app.

    Did that work/help?

    I hope that helps!

    Be safe, and have a fantastic week!


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