External Collaborator Email Account Verification

kccheng

We have a mechanism to include external collaborator to access smartsheet, but there is no mechanism from Smartsheet to verify if external collaborator email account is still active (for example, we will not get external collaborator notice when someone from share list leave their company). This creates a safety risk. Can Smartsheet create a mechanism to regular ping external collaborators or send regular notices to external collaborator to take specific actions (reset password for example)? So that the non-active users can be removed.

Arne Carlson

Bump from another company with same concerns