When rows Changed Workflow not firing, after other Workflow changes cell status

edited 05/05/23 in Smartsheet Basics


I have an issue where one of my workflows will not fire off when another workflow updates the status.

Should it trigger my workflow, if another workflow updated a cell?

Best Answers

  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓

    Hi @mthomas_beckman

    Is there a reason why the trigger for both workflows can't be the same thing? Is it because in the first workflow you're assigning different values to the "Request Status" based on the DocuSign change?

    If adjusting the trigger hasn't helped, it would be useful to see a screen capture of how each workflow is fully set up and an image of your sheet, but please block out sensitive data.



  • mthomas_beckman
    Answer ✓

    I was able to resolve this issue, but disabling one of the workflow doing the status update, I've used the form to assign the first status, so that made so I didn't see a WF to just change the status.