Dashboard Chart Widget Colors Automated?

rmc0030

We have a dashboard with lots of charts that show green, yellow, or red dependent on status from the source report.

Ran into an instance today where the series was labeled green, but was showing the red harvey ball (meaning that our dashboard was reflecting 17 red projects instead of the correct 17 green). In a hurry, I made the manual adjustment to correct the green harvey/green title correlation to return it to normal.

Is this supposed to update automatically? Wondering how I can prevent it from occurring in the future.

Genevieve P.

Hi @rmc0030

If the "Green" value hadn't appeared before in your chart (so there was no manual colour of green assigned at the time of chart creation) then when a new value appears, the chart automatically picks a colour at random. It sounds like in your case this unfortunately happened to be red!

Now that you've set it to be green, this value will be green on that chart in the future.

Cheers,

Genevieve