Automation emails to ALL contacts in a contact cell?

Burgh1jc ✭✭
edited 05/09/23 in Smartsheet Basics

I feel like i'm missing something because it appears others have been able to do what I cannot.

I have a contact column and some of my vendors need the emails to go to multiple people each week. I setup "allow multiple contacts" and entered their email addresses, but the automation is only sending to the first contact in that list.

Am I doing something wrong?


  • Ray Lindstrom
    Ray Lindstrom ✭✭✭✭✭✭


    Sounds like you're entering in email address instead of actual contacts (objects) from your contact list which is forced if you check the option "Restrict to list values only". You must have contact list contacts in your contact column in order for it to send to multiple people. When it does send to multiple people, it will only send to one person per email. It does not send one email to several people where it would allow for a "reply all" option to work.