Smartsheet Bridge

orad

Hi,

I'm on Enterprise Plan and I'm trying to use Bridge but cannot log in to it. I actually had to dig the login link from the forums because I could not find it anywhere else, and when I try to sign in using my Smartsheet account it says "Unable to log in with Smartsheet credentials at this time, try using Bridge credentials or contact support"

Please advise how I can use Bridge.

I want to use Bridge to see if I can send SMS messages. Since you don't support an SMS service such as Twilio, I should probably use SendGrid as email to text (example@txt.att.net). If you know any other ways to send text message notifications from Smartsheet, such as integration with other automation services please let me know.

Thank you!

Andrée Starå

Hi @orad

I hope you're well and safe!

Bridge is a Premium Add-on/app that needs to be acquired separately. It's not included with the Enterprise license.

Here's a possible workaround or workarounds

I recently developed an SMS solution for a client using 3rd-party services, Zapier and Twilio.

Is that an option?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Andrée Starå

Hi @orad

I hope you're well and safe!

Bridge is a Premium Add-on/app that needs to be acquired separately. It's not included with the Enterprise license.

Here's a possible workaround or workarounds

I recently developed an SMS solution for a client using 3rd-party services, Zapier and Twilio.

Is that an option?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

orad

Hi Andrée,

Thanks for your response. OK, so I'll follow up with Smartsheet support to see if I can use Bridge. I will also take a look at third party integrations.

Regards,

Orad

Andrée Starå

@orad

Excellent!

Happy to help!

Feel free to contact me (andree@workbold.com), and I'd be happy to help with premium add-ons like Bridge and more.

James_PCG

You can use Bridge for that any most of anything else you want. We have built multiple SMS solutions using Bridge. We also won Partner of the Year 2023 and Bridge Partner of the Year.

https://primeconsulting.com/