Can you add an email address via the Link option in a header field on a form?

I want to add verbiage, a name and email address in a header field at the top of my form. I enter the email address, highlight it and click the link option and it's pasted in there. It shows underlined but when I preview the form and click the link, it takes me to my company page (for example, cbre.com and not my email address @cbre.com.
I reached out to a coworker and they have done the same steps previously on forms and it worked fine but when she tried it on a new form to see what I was experiencing, the same thing was happening to her so is it possible that the functionality changed and that is no longer an option?
Thank you!
Answers
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HiΒ @Trish S.
I hope you're well and safe!
Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.
I hope that helps!
Be safe, and have a fantastic week!
Best,
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
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