Can you add an email address via the Link option in a header field on a form?

Trish S.

I want to add verbiage, a name and email address in a header field at the top of my form. I enter the email address, highlight it and click the link option and it's pasted in there. It shows underlined but when I preview the form and click the link, it takes me to my company page (for example, cbre.com and not my email address @cbre.com.

I reached out to a coworker and they have done the same steps previously on forms and it worked fine but when she tried it on a new form to see what I was experiencing, the same thing was happening to her so is it possible that the functionality changed and that is no longer an option?

Thank you!

Andrée Starå

Hi @Trish S.

I hope you're well and safe!

Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!