How can I get (on a separate metric sheet) the average SLA time within a given month?


I am trying to create a metric sheet to document how long response and acknowledgement times are taking per month for record keeping.

I have a sheet that has an acknowledgement SLA column and a "date of request" (auto column for when the submission was created), and I'm looking to record the average for each month on a separate metric sheet.

I have tried this formula, but it won't work:

=AVERAGEIF({date of request}, MONTH({date of request}) = 2, {Ack SLA})


Best Answer


Help Article Resources

Want to practice working with formulas directly in Smartsheet?

Check out the Formula Handbook template!