We really like the fact that Smartsheet can generate an iCal and be used with our Outlook application.
However, it appears that some users (free users), cannot enable this link. I checked all the articles I could, and I couldn't find mention of this limitation with free accounts.
Steps to create the error:
(note: You are logged in as a free non-licensed user).
1) in a Smartsheet, select the calendar view drop down view.
2) Select the <Publish iCal> icon in the the tool bar.
3) If you have a free acount, it gives a pop-up telling you to upgrade
Thank you in advance for the help!