Is Microsoft killing the Outlook Add-in?

Hi all, I was just informed by our I.T. Dept that Microsoft is killing the Outlook Add-in.

We use this add-in quite extensively. Is anyone out there aware of a quick and easy way to attach emails to specific rows in specific sheets?

It sounds like we have until June when Microsoft will be permanently disabling Legacy tokens.

This is going to impact quite a few users on our plan that rely on this feature.

Thanks!

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Genevieve P.

Hi all,

That email is the current guidance that we have regarding the Outlook integration; please follow the steps in the linked articles to keep legacy tokens enabled for now until June.

We are looking into how to proceed after June and there will be additional communication in the next few months once there are clear steps forward.

Hope that helps, @Samuel Mueller!

Genevieve

All comments

kowal

hi @Kyle Morgan,

I was not aware that this plugin is going to be killed. Pretty bad news if it's true.

I think that you can use zapier to create / update rows based on emails.

Samuel Mueller

@Genevieve P. hoping you could get us a clear answer from Smartsheet around this? We received an email basically saying that the outlook integration will be eliminated in June this year.

Or is there another announcement somewhere that we are missing?

Genevieve P.

Hi all,

That email is the current guidance that we have regarding the Outlook integration; please follow the steps in the linked articles to keep legacy tokens enabled for now until June.

We are looking into how to proceed after June and there will be additional communication in the next few months once there are clear steps forward.

Hope that helps, @Samuel Mueller!

Genevieve

Samuel Mueller

Thank you @Genevieve P. 😊

Kyle Morgan

Thank you @Genevieve P. - We've activated our Legacy Tokens until June - Let's hope there's a way to keep this type of functionality alive, post-June.

loripm

Hi @Genevieve P. and all - What's the solution for organizations unable to turn on legacy tokens? My organization is bound by many outside factors that prevent us from using any solution known/revealed to cause a security risk. My team relies very heavily on the Outlook add-in, and without it, we're just about dead in the water. I've created a flow in Power Automate to create a row in Smartsheet from a flagged email, but this solution doesn't bring over any attachments. I've emailed my rep, but we're desperate for a solution.

RebSchr

https://community.smartsheet.com/discussion/comment/474470#Comment_474470

I agree - we just finally were able to resolve the issue with ours not working. This feature has become a major part of our workflow for our custom CRM. Without this, we will probably look into a fully functional CRM tool to replace it.

Amber Schumacher

The Outlook addin is a crucial part of our workflow. Without it, Smartsheet isn't very useful for us. I was the driving force in getting our org on board with Smartsheet, but will most def look for another platform if this addin goes away.

PaulBaker

Is there any update on this? June is not very far away now, and i'm not aware of any update from Smartsheet here.

Thanks

Ruby Gonzalez

Do we have an update on this? My company has relied on this Outlook Add-In. I need a quick way to attach emails to a specific row. This is one major reason why we chose Smartsheet. Currently, I am still able to use the Add-In, but I have to put in my Microsoft password each time.

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