Login defaulting to my g-mail account, even when I put in work e-mail?

Options

I have received an invite from a customer for my WORK (Outlook) account, and when I go to log into Smartsheet it keeps defaulting to my GMAIL account, even when I put my work e-mail in and password for Smartsheet, boom, gmail account on the landing page and no refernce to my work e-mail.

I log in with my work e-mail and password, it goes to the main page and it's my gmail icon and e-mail associated with the account. I have tried to add my work account to the gmail associated account and it says "this is associated with another account and can't be added" But, I can't log into the work account to add the gmail.

I am literally in a pandoras box trying to figure out how to access the sheets which have been sent to my work account, because they are not showing up in the gmail associated account.

Answers