Automation to include Attachment (email notification), but there is no attachments?

Makiko Joans

@Andrée Starå , my sheets are working fine. Maybe @Vivien Chong can share?

Andrée Starå

@Makiko Joans

I was glad to hear it and just curious to see what was happening because, if I understand your process correctly, it shouldn't work.

Vivien Chong

@Makiko Joans I am curious like @Andrée Starå too on how you can receive attachment via email notification. I would love to find out how did you set up your notification so the recipients can receive the attachment when it is not uploaded right before the trigger, nor is the attachment the trigger for the notification.

This is my notification setting: (includes ALL fields)

This is what I received, can see the paper clip, but no attachment: (the attachment has been attached to the row for at least 5 hours)

Makiko Joans

Interesting. But my sample does not have Hierarchy so that could be why. I wonder why it is including the parent row in the notification, but I guess it is needed for identification. I also have an automation once a day from a different sheet. Since it is happening once a day, I get the listed task applicable to this automation in the email with the attachment icon like the clip. However, I believe that the icon won't allow me to open the file.

Andrée Starå

@Vivien Chong

What trigger are you using for your workflow?

Vivien Chong

@Andrée Starå the trigger is "when a row is changed".

I understand that the attachment can only be attached either when we are using Update Request or use attachment as the trigger.

I am interested to find out how @Makiko Joans is able to receive her attachment, as she mentioned the attachment has been in the row for some times, and she is sending an alert notification, not update request.