Exporting Project List from Resource Management

Pam Ferguson
Pam Ferguson Overachievers Alumni

Fellow RM users, is anyone else having issues in exporting a project list from Resource Management. We have been having issues for months and are trying to isolate the issue. Smartsheet believed it was an issue with my corporate McAfee or file size restrictions, therefore I accessed from my personal laptop not on the corporate infrastructure and still was unable to export the list.

I would appreciate someone else attempting to see if you have the same issue so that we can get this issue resolved.

Answers

  • Genevieve P.
    Genevieve P. Employee Admin

    Hey @Pam Ferguson

    This definitely sounds unexpected; if you're unable to export the Project List after testing different laptops / browsers, please keep following-up with Support. They'll be able to troubleshoot this with you in a private channel where you can share more details, such as screen recordings or over a screen share.

    Thanks!

    Genevieve