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No one in our Department has been able to log in to smartsheet for the past three hours, is anyone else experiencing this?
Hey @oliviafrench
Smartsheet is currently fully operational, including log in abilities. Here's the Status page to check.
Is there a possibility that an update was made either by your IT Department regarding logins, or on your browser/device that perhaps is affecting logins?
I would personally test the following:
More information: Troubleshoot issues caused by browser extensions
Let me know if this helped!
Cheers,
Genevieve
Hi, I have five Smartsheet accounts—four with editor access and one admin account. Recently, I’ve been unable to log in to one specific editor account. It shows the message “Too many failed attempts. Try again after one hour or reset your password.” However, I attempted to log in only twice, and the error appeared on the…
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