Smartsheet Down?

oliviafrench

No one in our Department has been able to log in to smartsheet for the past three hours, is anyone else experiencing this?

Genevieve P.

Hey @oliviafrench

Smartsheet is currently fully operational, including log in abilities. Here's the Status page to check.

Is there a possibility that an update was made either by your IT Department regarding logins, or on your browser/device that perhaps is affecting logins?

I would personally test the following:

• Access Smartsheet in an Incognito browser window to see if that helped (if it does, this is likely a caching/cookie issue)
• Access Smartsheet in a fully different browser (if this works but incognito didn't, this could be a Browser Extension issue)

More information: Troubleshoot issues caused by browser extensions

Let me know if this helped!

Cheers,

Genevieve