Smartsheet Down?

No one in our Department has been able to log in to smartsheet for the past three hours, is anyone else experiencing this?


  • Genevieve P.
    Genevieve P. Employee Admin
    edited 11/01/23

    Hey @oliviafrench

    Smartsheet is currently fully operational, including log in abilities. Here's the Status page to check.

    Is there a possibility that an update was made either by your IT Department regarding logins, or on your browser/device that perhaps is affecting logins?

    I would personally test the following:

    • Access Smartsheet in an Incognito browser window to see if that helped (if it does, this is likely a caching/cookie issue)
    • Access Smartsheet in a fully different browser (if this works but incognito didn't, this could be a Browser Extension issue)

    More information: Troubleshoot issues caused by browser extensions

    Let me know if this helped!